Giant Bicycle recalled the black-and-white LED-light key that comes with SureLock bike lock sets on Oct. 8, 2026, because children can get at the button batteries inside it. The US Consumer Product Safety Commission (CPSC) notice covers about 3,630 keys in the US. Another 1,395 are covered in Canada.
If you have one of these sets and small kids in the house, stop using the LED key now. The refund in the US is $5.
What is recalled, and what is not
Only the LED-light key is recalled. Each SureLock set is pre-keyed and also includes a lock plus two or four plain keys, depending on the model. Those plain keys have no light and no battery.
Giant says the lock and the plain keys still work, and you can keep using them. CPSC says only LED keys made after March 2023 are in scope.
The problem is twofold. Children can reach the button batteries. And the key and its packaging lack the warnings that federal law requires for products with these batteries. That law is known as Reese’s Law. CPSC lists the recall as a violation of the mandatory button-cell battery standard.
Swallowed button batteries can cause internal chemical burns, serious injury and death, according to Giant’s US recall notice. CPSC reports no incidents or injuries so far.
Where and when the sets were sold
| Market | Sold | Where | Price or refund |
|---|---|---|---|
| US | March 2023 to August 2026 (CPSC) | Authorized Giant stores nationwide; giant-bicycles.com/us | $25 to $65 per set; $5 refund |
| Canada | March 2024 to August 2026 (Giant Canada) | Authorized Giant retailers; Giant Canada website | $7 refund |
One wrinkle: Giant’s own US notice gives March 2024 as the start of sales, a year later than CPSC. We use CPSC’s March 2023 date here. If your set was bought in 2023, don’t assume it is safe. Check it.
How to check your lock
Turn the lock over. CPSC’s notice shows a photo of the serial number on the underside. Giant’s US page says a retailer can also confirm a set from a photo of the lock’s date code.
Look at the key too. The recalled one is the Giant-branded black-and-white key with a small LED light.
What to do in the US
- Take the LED key away from children and stop using it.
- Take it to an authorized Giant retailer.
- Give the shop proof that the key belongs to a covered set. A photo of the serial number works, and so does the whole lock set.
- Collect the $5 refund.
You can also reach Giant directly. The phone number is (866) 458-2555, Monday to Friday. CPSC lists hours of 8 a.m. to 5 p.m. PT, while Giant’s page says 9 a.m. to 5 p.m. PST, so call in the middle of the day. Email is Recall@GiantBicycle.com. More details are on Giant’s US recall page, which lists the SureLock notice as October 2026.
Canadian owners
Giant Canada’s recall support page sends owners to a nearby authorized retailer or to Canada@GiantBicycle.com. The refund there is $7 for a returned LED key. The page does not say which currency, so confirm with the shop. Giant Canada says the SKU and build date can be read off the lock itself.
That page also carries older notices for the Momentum Vida E+ fork recall. That is a separate problem and has nothing to do with the lock keys.
Questions riders ask
Do you get reimbursed for a recalled item?
Here, yes, but not for the whole lock. The remedy is a $5 refund in the US for the LED key. The lock and plain keys are not part of it.
Do I need to throw the lock away?
No. The notice says the lock keeps working. Keep the plain keys, and give the LED key back.
What if I already lost the LED key?
The sources do not say. Ask Giant at the phone number or email above, or ask your retailer.
Was this recall announced or is it active?
It is active. Giant Canada’s page earlier described an expected announcement on Oct. 8, 2026, and CPSC posted the notice that day.
This story is based on CPSC’s notice and Giant’s own US and Canada pages. We have not seen the keys ourselves.
